Reengineering of Kuching water board billing process

Wong, Soon Sing (2002) Reengineering of Kuching water board billing process. Masters thesis, Universiti Malaysia Sarawak, (UNIMAS).

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Abstract

Reengineering is becoming an increasingly popular option for organizations seeking radical process to bring about dramatic improvement in organizational effectiveness. Recognising the ramifications of BPR, this paper explores the potential of reengineering the billing process of Kuching Water Board.

Item Type: Thesis (Masters)
Additional Information: Thesis (M.Sc.) - Universiti Malaysia Sarawak, 2002.
Uncontrolled Keywords: Organization, Organizational behavior, Organizational effectiveness, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, Postgraduate, research, Universiti Malaysia Sarawak
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Academic Faculties, Institutes and Centres > Faculty of Economics and Business
Depositing User: Saman
Date Deposited: 31 May 2017 04:54
Last Modified: 31 May 2017 04:54
URI: http://ir.unimas.my/id/eprint/16495

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