User satisfaction and dissatisfaction with learning management system in post-adoption stage : critical incident technique (CIT) approach

Awang Najib, Bin Awang Mohamad (2014) User satisfaction and dissatisfaction with learning management system in post-adoption stage : critical incident technique (CIT) approach. Masters thesis, Faculty of Cognitive Sciences and Human Development.

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Abstract

This study investigates on the user satisfaction and dissatisfaction with moodle Learning Management System (LMS) known as Morpheus at Universiti Malaysia Sarawak (UNIMAS) during post-adoption stage among postgraduate students of Master of Science (Learning Sciences), Faculty of Cognitive Sciences and Human Development (FCSHD). Critical incident technique (CIT) approach is used to collect data for analysis in order to extend our understanding and to clarify on possible sources of satisfaction and dissatisfaction among users.

Item Type: Thesis (Masters)
Additional Information: Thesis (M.Sc.) -- Universiti Malaysia Sarawak, 2014.
Uncontrolled Keywords: Learning, Learning, Psychology of, unimas, university, universiti, Borneo, Malaysia, Sarawak, Kuching, Samarahan, ipta, education, postgraduate, research, Universiti Malaysia Sarawak
Subjects: L Education > L Education (General)
Divisions: Academic Faculties, Institutes and Centres > Faculty of Cognitive Sciences and Human Development
Depositing User: Saman
Date Deposited: 29 Jul 2016 07:27
Last Modified: 29 Jul 2016 07:27
URI: http://ir.unimas.my/id/eprint/12718

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